AVORYN
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Legal  /  Terms

Terms of Service

Effective August 20, 2026 Last updated August 20, 2026 AVORYN LLC Knoxville, TN

The short version

This site tells you what we do and lets you book a call. Your actual deal lives in the agreement you sign, and that agreement wins over anything on this page.

We do not guarantee results, and the calculator is an illustration built from numbers you typed in. You own your domain, your number, and your data, permanently.

The sections below are the full version. If anything here is unclear, call and ask before you sign anything.

01Agreement to these terms

These terms govern your use of avoryn.app, operated by AVORYN LLC, a Tennessee limited liability company. By using this site, booking an assessment, or engaging us, you agree to them. If you do not agree, please do not use the site.

If you become a client, you will sign a separate written proposal or service agreement. Where that signed agreement conflicts with anything here, the signed agreement wins. These terms cover the website and anything not addressed there.

02What this site is

This site describes what we do and lets you book a conversation. It is informational. Nothing on it is an offer that becomes binding when you click something, and booking an assessment does not create a client relationship or obligate either of us to anything. That happens when we both sign an agreement.

We work to keep the site accurate and available, but we do not promise it will be uninterrupted or error free, and we may change or remove any part of it at any time.

03Estimates, examples, and results

The cost calculator on this site is an illustration built entirely from numbers you type in. It multiplies your own inputs. It is not a measurement of your business, not a prediction, and not a promise of what you will recover by working with us.

Any figures, examples, or timelines we show on this site or discuss on a call are illustrative. Results depend on your market, your pricing, your capacity, how fast you respond to leads, and many things outside our control.

We do not guarantee any particular outcome. We do not guarantee a number of leads, a number of booked jobs, a revenue figure, a conversion rate, or a search ranking. Anyone in this industry who does guarantee those things is either guessing or lying. What we commit to is doing the work described in your agreement, competently and on schedule.

04Engagements, fees, and term

The specific services, fees, payment schedule, minimum term, and notice period for your engagement are set out in your written proposal or service agreement, not on this page and not on the pricing section of this site. Pricing shown on the site is indicative and may change at any time before you sign.

  • Fees are due as stated in your agreement. Recurring fees are billed in advance unless it says otherwise.
  • Setup fees cover work performed and are generally not refundable once that work has started.
  • If an invoice goes unpaid past the period stated in your agreement, we may pause the services after giving you notice. We will not delete or withhold your data for nonpayment.
  • Third party costs that you pay directly, such as advertising spend or platform usage fees, are yours and are separate from our fees.
  • Cancellation follows the notice period in your agreement. After it ends, we help you take your assets with you.

05Your responsibilities

The systems we build only work if what goes into them is accurate and lawful. As a client you agree to the following.

Accurate information and access

You will give us accurate business information and timely access to the accounts we need to configure. Delays in access move timelines.

Consent for messaging your customers

You are responsible for having proper consent from every person your system contacts. When we build automated calling, texting, or email for you, you are the sender. You must have the consent that federal and state law requires before those messages go out, you must honor opt outs, and you must not upload purchased, scraped, or rented contact lists.

We will build the system to support compliant practice, including opt out handling and required disclosures, and we will tell you when something you are asking for looks like a problem. We cannot supply consent you do not have, and we are not responsible for penalties arising from lists or campaigns you direct us to run against our advice.

Lawful use

You will not use anything we build to send unlawful, deceptive, harassing, or misleading messages, or to operate a business you have told us you do not operate.

06What you own and what we own

Yours

You own your domain, your phone number, your customer data, and the content you give us. Always, including after the engagement ends. We will not hold any of it hostage to keep you as a client, and we will help you move it. This is deliberate, because the opposite is common in this industry and it is the single worst thing vendors do to local businesses.

Ours

We keep ownership of the underlying templates, workflows, automation blueprints, snapshots, configurations, and know how we develop and reuse across clients. You get a license to use them for your business for as long as your engagement runs. What we do not do is reuse anything specific to you: your data, your copy, your brand, or your customer list.

This website

The AVORYN name, logo, and the text and design of this site belong to us. Please do not copy them for your own site.

Referring to your business

We would like to describe our work and show results, and we will ask you before naming you or showing your business publicly. You can say no, and you can withdraw permission later.

07Third party platforms

What we build runs on platforms operated by other companies, including GoHighLevel, its messaging and telephony providers, and whatever tools your setup requires. Their availability, pricing, features, and policies are theirs to change and outside our control.

We are not responsible for outages, price increases, feature removals, or account actions taken by those providers, though we will work with you to respond when they happen. Some services require you to accept the provider's own terms, and where required we register on your behalf using information you supply.

08Disclaimers

To the fullest extent the law allows, this website and our services are provided "as is" and "as available." We disclaim all implied warranties, including merchantability, fitness for a particular purpose, and non infringement.

We do not warrant that the site or any system we build will be uninterrupted, secure, or free of errors, or that every message will be delivered. Message delivery depends on carriers and platforms we do not operate.

Nothing on this site or in our services is legal, tax, accounting, or regulatory advice. That includes anything we say about messaging compliance. Get a licensed professional for that.

09Limitation of liability

To the fullest extent the law allows, AVORYN LLC and its member will not be liable for indirect, incidental, special, consequential, exemplary, or punitive damages, or for lost profits, lost revenue, lost data, or lost business opportunity, arising out of this site or our services, even if we were told such damages were possible.

Our total liability for any claim is limited to the amount you paid us in the three months before the event giving rise to the claim. If you have paid us nothing, our liability is limited to one hundred dollars.

Some states do not allow certain limitations, so parts of this section may not apply to you.

10Indemnification

You agree to defend and indemnify AVORYN LLC against claims, damages, and reasonable legal costs arising out of your use of the services in breach of these terms, your content, or messages sent to people who did not consent to receive them, except to the extent the claim arises from our own negligence or misconduct.

11Governing law and disputes

These terms are governed by the laws of the State of Tennessee, without regard to conflict of law rules. Any dispute will be brought in the state or federal courts located in Knox County, Tennessee, and both of us consent to that venue.

Before filing anything, please call us. Nearly everything is faster to fix by phone than by lawyer, and we would rather fix it.

12Changes and how to reach us

We may update these terms. The new version is posted here with a new effective date, and it applies going forward, not retroactively. Material changes affecting active clients will be sent to you directly rather than only posted.

If any part of these terms is found unenforceable, the rest stays in force.